Frequently Asked Questions

  • We are based in Australia with warehouses is Brisbane and Cairns.

  • Throughout Australia, Papua New Guinea, Solomon Islands, Fiji, Vanuatu and Palau

  • No we are not a yacht agency but we have close connections with yacht agents throughout the Pacific and work with them to facilitate smooth delivery of your orders.

  • We have access to hundreds of suppliers and can source almost anything you need—from champagne to caviar, foie gras to fine French wine, as well as all your crew favourites. We will do our utmost to fulfil your provisioning requirements. Please note that some countries have restrictions on what can be imported, and we will always inform you of any limitations.

  • Remote locations can present logistical challenges (which our team are always ready to take on!) We recommend allowing at least 10 business days for your order so we can arrange permits, prepare freight quotations and work out the logistics of how to get your order to your vessel; wherever you may be!

  • We understand that yachting plans can change for many reasons; bad weather, trip cancellations, engine issues. Our team is flexible and we will do our best to accommodate last-minute changes or additions wherever possible.