Frequently Asked Questions

  • Pacific Provisions are based in Australia with warehouses in Brisbane and Cairns.

  • Pacific Provisions can supply vessels in ports throughout Australia; Brisbane, Gold Coast, Sunshine Coast, Sydney, Cairns, Townsville, Darwin & Airlie Beach. International ports in Papua New Guinea, Solomon Islands, Fiji, Vanuatu and Palau. Every destination is assessed individually as customs requirements, biosecurity rules, freight options, timing, and local availability can vary.

  • No Pacific Provisions are not a yacht agency but we have close connections and working relationships with yacht agents throughout the Pacific and work with them to facilitate smooth delivery of your orders.

  • Pacific Provisions have access to hundreds of suppliers and can source almost anything you need - from champagne to caviar, foie gras to fine French wine, as well as all your crew favourites. We will do our utmost to fulfil your provisioning requirements. Please note that some countries have restrictions on what can be imported, and we will always inform you of any limitations.

  • Remote locations can present logistical challenges (which our team are always ready to take on!) We recommend allowing at least 10 business days for your order so we can arrange permits, prepare freight quotations and work out the logistics of how to get your order to your vessel; wherever you may be in the South Pacific!

  • We understand that yachting plans can change for many reasons; bad weather, trip cancellations, engine issues. Our team is flexible and we will do our best to accommodate last-minute changes or additions wherever possible.

TESTIMONIALS

Navigating the Pacific region presents a handful of inconveniences; chiefly it is horribly large and contains a distinct lack of supermarkets. The team at Pacific Provisions have single-handedly prevented us from reverting to absolute savagery.

We've routinely made requests that border on delusional yet nothing is ever deemed too much trouble.

The result: impeccable punctuality in a region where "tomorrow" generally means next month; provisions arriving in flawless condition despite thousands of ocean miles; and every delivery executed with a genuine smile.

Without Pacific Provisions, we'd presumably be trying to catch dinner with a sharpened broomstick. Highly recommended.

HEAD CHEF, M/Y SAMAYA

Excellent communication, incredible produce and consistency, I simply can not recommend Pacific Provisions enough, they go above and beyond every time.

CHEF, RED DRAGON (november 2020)

We really are so grateful for all Pacific’s help sourcing and supplying. Its made our time here so easy, Thank you!

CHIEF STEWARD, M/Y OCTOPUS

It's been such a pleasure working with and meeting you guys. Your service has been so warm, kind and efficient! Really the best provisioning company I have worked with!

INTERIOR MANAGER, M/Y OCTOPUS

Pacific Provisions have played a vital part in the smooth operations of our Cairns & International based fleet of Superyachts. Andy, Mischa and their amazing team have a vast knowledge, as well as onboard experience of the yachting industry which is apparent in their meticulous process of ensuring everything is covered for our crew, both in Australia and the South Pacific.

COO - MORRIS NAUTICAL